If you are not satisfied with your favor order, you may return the merchandise for an exchange or refund within 14 days of receipt of the goods.
We are sorry, but, NO REFUNDS ON PERSONALIZED ITEMS OR SAMPLE ORDERS WILL BE ACCEPTED.

You must call us at 888-582-0041 to schedule and have your return approved.
All returns must be packaged in the original shipping cartons, including all packing materials.

Please include a copy of your invoice or a short memo including your information, order number, and reason for return.

Please note:
- We do not accept partial returns.
- Merchandise being returned must be shipped back at your own expense.
- If you received free shipping with your order; the shipping cost we incurred when sending it to you, will be deducted from your return credit.

Weddingcenterny.com
1-888-582-0041
cs@weddingcenterny.com